FAQs

What is the offer?

You can try Ethical Nutrients Active Joint Support for 10 days, following the usage instruction on the bottle, and if you are not completely satisfied, you can claim a refund of their purchase price.

What are the participating products?

Ethical Nutrients Active Joint Support 30 Capsule Pack

Ethical Nutrients Active Joint Support 60 Capsule Pack

When can I make a claim?

You can make a claim on a participating product purchased between 1st May 2019 and 31st December 2019. Claims must be received by 11:59pm AEDT on the 14th January 2020.

How do I claim my money back?

Use the product in accordance with the dosage instructions on the back of each pack for a minimum of 10 days;

No sooner than 10 days from purchase date visit www.ethicalnutrientspromotion.com.au and complete the online claim form.

What Proof of Purchase do I need to provide?

You must upload an image of your original, itemised purchase receipt. The receipt must clearly show the participating product purchased, the store where the product was purchased and the date and time the purchase was made.

How will I receive my money back?

You can nominate for your money back to be paid into an Australian bank account, a PayPal account or send to you in the form of a cheque.

How long will it take to receive my money back?

Once your claim is validated please allow up to 14 business days for payment to be processed.

Is there a claim limit?

There is a limit of 1 claim per household in the promotion

Do you have further questions?

You can Contact Us and a member of our team will respond within 2 working days.